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Day Trips, Layover Tours from Haneda, Narita Tokyo Japan with private guide on best cheap cost
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Driving Made Easy in Japan: Let JTA Handle Your License Translation!
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Professional Translators at Your Service – JTA: Where Experience Speaks Volumes (Literally!)
DetailsWelcome to Japan, where the sushi is fresh, the landscapes are stunning, and the road signs… well, they’re all in Japanese! If you’re planning to drive here, don’t worry—we’ve got your back (and your driver’s license).
At Japan Travel Assist (JTA), we offer a simple, hassle-free service to translate your driver’s license into Japanese through the Japan Automobile Federation (JAF). Why struggle with the complicated process on your own when we can do it for you?
If you’re from countries like Germany, Switzerland, France, Belgium, Monaco, or Taiwan, we’ve got great news for you. With a JAF-issued Japanese translation of your driver’s license, you can legally drive in Japan without needing an international driver’s permit (IDP). It’s like a VIP pass for the roads of Japan, minus the red carpet!
The process is simpler than you think:
The official JAF translation fee is 4,000 yen, but we bundle this with our service fee to make your life easier. For just $100 USD, we’ll:
Sure, you could attempt this process on your own through the JAF website, but why subject yourself to a maze of forms, payments, and coordination? Think of us as your personal concierge for all things driving-related. We’ll make sure your translation is ready when you need it, hassle-free.
Oh, and if you’ve rented one of our luxury vehicles, your translated license will be waiting for you in the car. Fancy, right?
Timing Is Everything
To ensure smooth delivery, we recommend contacting us at least 2 weeks before your trip. This gives us time to process the translation and arrange delivery. Procrastinators, take note: we love last-minute sushi orders, but license translations take time.
At JTA, our mission is to make your stay in Japan as enjoyable and stress-free as possible. Whether you’ve booked a car, a tour, or just need help with your driver’s license, we’re here to assist. After all, the less time you spend worrying about paperwork, the more time you’ll have to enjoy the sushi, cherry blossoms, and Mt. Fuji selfies.
So, drop us an email, WhatsApp message, or carrier pigeon (just kidding—please use email). Let’s make your driving experience in Japan smooth, legal, and stress-free!
For questions, inquiries, or just to say “Hi,” our friendly team is available 24/7. You bring the wanderlust; we’ll handle the rest.
Your journey in Japan starts with JTA—where the roads may be winding, but the service is straight-up excellent!
At JTA, we pride ourselves on offering reliable, transparent, and competitive foreign currency exchange services, designed specifically to meet the needs of international travelers visiting Japan. Whether you’re arriving in Japan or preparing to depart, we provide an efficient and honest way to exchange your currency, all with rates better than those typically found at Tokyo’s Narita or Haneda airport exchange counters.
We offer competitive rates that ensure you get more value for your money.
For buying Japanese yen: If the official exchange rate set by the Bank of Japan is 157.24 yen to the US dollar or euro, JTA provides yen at a rate of 155.24 yen - a 2-yen discount from the official rate.
For selling Japanese yen: If you have leftover yen and need to exchange them back into US dollars or euros, JTA buys yen at 159.24 yen - 2 yen higher than the official rate.
For transactions exceeding $2,000 USD (or equivalent in euros), our staff can meet you directly at Narita or Haneda Airport to facilitate your exchange. This service is available regardless of whether you’ve booked a car rental or tour through us.
JTA is a fully licensed and registered company. We provide official receipts for every transaction, ensuring that your experience with us is secure and trustworthy.
We understand the importance of trust when dealing with foreign exchange. That’s why we operate with full transparency, offering clear rates, providing official receipts, and ensuring that every transaction is conducted in a professional and secure manner.
Make the most of your trip to Japan with JTA Currency Exchange - where honesty and convenience come together to serve you better.
For more information or to arrange your currency exchange in advance, contact us today!
Looking for a cozy, authentic place to stay in Japan without breaking the bank? Welcome to the world of minshuku—private guesthouses where you can experience the true warmth of Japanese hospitality. But there’s a catch: many of these charming spots are off the grid—no websites, no English-speaking staff, and definitely no booking apps. That’s where we come in!
At JTA (Japan Travel Assist (JTA)), we’ve made it our mission to connect you with these hidden gems, because we believe that your stay in Japan should be more than just a bed for the night—it should be an unforgettable experience.
Think of a minshuku as the cozier, homier cousin of a hotel. These private guesthouses offer:
The only challenge? Finding them. Most of these delightful accommodations don’t have websites, and their owners often don’t speak English. But don’t let that stop you!
Our team specializes in tracking down these elusive treasures and making them accessible to you. Here’s what we do:
At JTA, helping travelers isn’t just our job—it’s our passion. We’re not just a company; we’re a community of travel enthusiasts and volunteers who want you to fall in love with Japan as much as we have. Whether it’s finding the perfect guesthouse or giving you tips on the best local ramen shop, we’re here to make your trip unforgettable.
Oh, and did we mention? We’ve been in the business for over 20 years (even if JTA was officially born in 2023). That means you’re in the hands of seasoned pros who know Japan like the back of their chopsticks.
Ready to try a minshuku and experience Japan like a local? Contact us today! Whether you’re a solo traveler, a couple, or a group of adventurers, we’ll find the perfect place for you to call home.
At JTA, we believe in making your travel dreams a reality. So go ahead, skip the cookie-cutter hotels, and let us help you discover Japan’s best-kept secrets.
JTA: Your Gateway to Genuine Japanese Hospitality.
Come as a tourist, leave as family!
Looking for top-notch translation services that you can trust with your eyes closed (but please keep them open to read this)? Welcome to JTA – Japan Travel Assist, your one-stop solution for professional written and spoken translations. Whether you need a whisper in a meeting or pages of complex technical documents translated, we’ve got you covered.
Here’s the thing—anyone can claim to be a translator, but not everyone has:
We’re happy to provide references, samples, and proof of our expertise, so you know you’re in good hands.
Sure, everyone says they’re the best, but here’s why we actually mean it:
Getting started is easy:
At JTA, we believe in going beyond words. We don’t just translate; we build bridges between cultures, industries, and people. And we do it with a smile (and maybe a few coffee breaks to keep our brains sharp).
So, whether you’re planning a business deal, visiting Japan for medical treatment, or just need a polished translation that makes you look like a superstar, trust us to get the job done.
JTA – Japan Travel Assist: Turning words into connections, one translation at a time.
Let’s talk! We’re available 24/7, because great translations don’t keep office hours.
Welcome to Japan Travel Assist (JTA) (JTA), where making your time in Japan absolutely unforgettable isn’t just a job - it’s our passion. Whether you’re here for sushi, sumo, or spectacular shrines, we’re here to make sure your trip is smooth, stress-free, and filled with only the best memories.
Officially established in 2023, JTA may seem like the new kid on the block, but don’t let our age fool you. We’re powered by a team of travel pros with over 20 years of experience in the industry, united by one goal: helping travelers fall in love with Japan. From seasoned tour guides to logistics wizards, every member of our team knows what it takes to make your journey exceptional.
Let’s face it - Japan is amazing, but it’s not always the easiest
place for tourists. Renting a car? You’ll need to navigate a
labyrinth of paperwork, non-English websites, and rental companies
that close at 6 PM. Ordering at a restaurant? Some dishes might not
be the love story your taste buds were hoping for (we’re looking at
you, natto).
That’s where we come in. At JTA, we’ve made it our mission to break
down these barriers so you can focus on what really matters:
enjoying Japan.
At JTA, we’re not just a company—we’re a community. Many of our team
members are volunteers who genuinely love helping visitors explore
and enjoy Japan. Our passion for hospitality means you’ll always get
thoughtful, personalized service.
We believe that travel should be fun, not stressful. That’s why
we’re here to assist with everything from navigating Japan’s quirky
train system to figuring out how to slurp ramen like a pro.
A Little Humor, A Lot of Heart
We know travel can be unpredictable. Lost luggage? Jet lag?
Accidentally ordered a plate of raw horse meat? (Yes, that’s a
thing.) Don’t worry—we’ve seen it all, and we’re here to help. Think
of us as your travel BFFs, always ready with a smile and a solution.
• Honesty & Transparency: No hidden fees, no sneaky terms. We’re upfront about everything so you
can travel with confidence.• Around-the-Clock Support:Whether it’s 2 PM or 2 AM, our team is just a call or email away.• Unmatched Expertise:With decades of experience, we know Japan inside and out.
Join Us on Your Journey
Whether you’re here for a week, a month, or just a layover, Japan
Travel Assistance is here to make your time in Japan unforgettable.
We’re more than just a service—we’re your partners in adventure,
ready to turn your trip into the experience of a lifetime.
So pack your bags, grab your passport, and let’s make some memories.
Your dream Japan adventure starts here, with Japan Travel
Assistance.
Contact us anytime - we’re ready to help, 24/7.
Japan Travel Assist (JTA): Turning “lost in translation” into “found
in Japan!”
Welcome to the JTA Contacts HQ, where reaching out is as easy as booking a first-class seat to your dream destination (and we can help with that too). Got questions? Ideas? Travel dreams that need fulfilling? We’re here for you 24/7—yes, even at 3 a.m. when inspiration strikes!
Our phones are always charged, and our team is ready to pick up faster than your Wi-Fi loads a cat video.
Prefer a digital handshake? Drop us a line, and we’ll reply quicker than you can say “sayonara.”
Want to chat like a pro traveler? Slide into our WhatsApp, and let’s make things happen.
Because we’re not just your travel planners—we’re your travel magicians. Our 20 dedicated team members are like a league of extraordinary travel agents, turning your vacation dreams into reality with professionalism, efficiency, and a touch of humor.
Need a private guide for Tokyo’s secret spots? Done.
Looking for a luxury car with a chauffeur who knows the city like the back of their hand? Consider it sorted.
Craving midnight ramen recommendations? We’ve got your back.
A Few Serious Notes (But Just a Few)
Yes, we’re officially registered. No funny business here—unless you count our jokes.
We take your requests seriously, but we promise to keep the process fun and stress-free.
So, whether you’re planning your first trip to Japan, need assistance during your visit, or just want to chat about your next adventure, we’re here to help—always.
No request is too big, too small, or too outrageous. (Okay, maybe we can’t book you a sushi date with a sumo champion, but we’ll try!).
Get in touch today and let the adventure begin!
Need a private guide for Tokyo’s secret spots? Done.
+81 70 2312 6109
japantravelassistance@gmail.com
+81 70 2312 6109
At JTA, we’re not just about travel. We’re about your travel, done your way.
These Terms and Conditions, along with any supplemental rules established under Article 40 (hereinafter collectively referred to as the “Terms and Conditions, etc.”), govern the rental of a motor vehicle (hereinafter referred to as the “Rental Vehicle”) by the Company to the Renter. The Renter agrees to rent the Rental Vehicle under the provisions outlined herein and acknowledges full acceptance of these Terms and Conditions, etc. If the Renter designates a driver other than themselves, as permitted under Article 8.3, the Renter is required to inform the designated driver of the relevant provisions of these Terms and Conditions, etc. and ensure their compliance with such provisions. Any matters not explicitly addressed within these Terms and Conditions, etc. shall be interpreted in accordance with supplementary rules established under applicable laws, regulations, and customary practices.
The Company reserves the right to enter into specific agreements, provided such agreements are consistent with the purpose of these Terms and Conditions, etc., as well as applicable laws, official regulations, and established customs. In cases where such specific agreements are made, the terms of those agreements shall take precedence over these Terms and Conditions, etc.
The Renter, upon agreeing to the Terms and Conditions and the separately established pricing structure, may reserve a Rental Vehicle by following the designated procedure provided by the Company. The reservation must include specific details in advance, such as the class of the vehicle, the desired start date and time of the rental, the pickup location, the rental duration, the return location, the driver’s name(s), the need for additional accessories (such as a child seat), and any other applicable rental terms (hereinafter referred to as “Rental Conditions”).
Upon receiving a reservation request from the Renter, the Company will, in principle, accommodate the reservation provided the requested Rental Vehicle is available within the fleet managed by the Company. In such cases, the Renter shall be required to pay a reservation deposit as determined separately, unless the Company has agreed to waive this requirement.
If the Renter wishes to make any changes to the Rental Conditions outlined in Article 2.1, they must first secure prior approval from the Company.
Both the Renter and the Company may cancel a reservation in accordance with procedures specified separately.
A reservation shall be considered canceled if the Rental Agreement for the Rental Vehicle (hereinafter referred to as the “Rental Agreement”) is not executed within one hour of the reserved start time of the rental.
If a reservation is canceled due to reasons attributable to the Renter, the Renter shall be required to pay a cancellation fee as determined separately. Upon receipt of the cancellation fee, the Company will refund the reservation deposit previously paid by the Renter.
In the event that the Company cancels a reservation for reasons attributable to itself, the Company must notify the Renter at least one day prior to the reserved rental date and refund the reservation deposit in full.
If the Rental Agreement for the expected vehicle is not executed or the reservation is canceled due to unforeseen circumstances, such as an accident, theft, unavailability of the vehicle, manufacturer recall, natural disasters (including but not limited to earthquakes causing or likely to cause traffic restrictions), power outages, communication failures, requests from public authorities, or any other event beyond the control of both the Renter and the Company, the Company shall refund the reservation deposit previously paid by the Renter.
If the Company is unable to provide a Rental Vehicle of the class initially reserved by the Renter, the Company may propose an alternative vehicle of a different class (hereinafter referred to as the “Alternative Vehicle”).
Should the Renter agree to the proposal outlined in Clause 5.1, the Company shall provide the Alternative Vehicle under the same rental terms agreed upon at the time of the reservation, except for the class of the vehicle. If the rental fee for the Alternative Vehicle exceeds the fee for the reserved vehicle class, the Renter will be charged the rate for the originally reserved class. Conversely, if the rental fee for the Alternative Vehicle is lower, the Renter will be charged the rate applicable to the Alternative Vehicle's class.
The Renter retains the right to decline the offer of an Alternative Vehicle as specified in Clause 5.1 and may cancel the reservation. In such cases, the terms outlined in Article 4 shall apply.
Unless otherwise specified in Articles 4 and 5, neither the Company nor the Renter shall have any right to assert claims against one another regarding the cancellation of a reservation or the failure to execute the Rental Agreement.
The Renter may book reservations through authorized travel agencies, business affiliates, or other entities (hereinafter referred to as the "Agent") that provide reservation services on behalf of the Company.
If the Renter makes a reservation through an Agent as outlined in Clause 7.1, any requests for modifications or cancellations of the reservation must be submitted exclusively through the same Agent.
Prior to the conclusion of the Rental Agreement, the Renter must specify the Renting Conditions outlined in Article 2.1, and the Company shall provide the rental terms for the vehicle as detailed in these Terms and Conditions, the price list, and any associated documents. This requirement applies unless no suitable vehicle is available, or if the Renter or the driver of the vehicle falls under any of the conditions specified in Articles 9.1 or 9.2.
At the time of executing the Rental Agreement, the Renter shall pay the rental fee to the Company as stipulated in Article 11.1.
In compliance with the Basic Instructions issued by the governing authority (※1), the Company is required to verify the driver’s license of the designated driver (hereinafter referred to as the "Driver"). The Company may also request a photocopy of the license. This information, including the name, address, license type, and license number (※2), must be recorded in the rental transaction log (original rental form) and the rental vehicle certificate, as required under Article 14.1. If the Renter is also the Driver, the Renter must provide their driver’s license and may also need to submit a photocopy. If the Renter designates another individual as the Driver, that person must present their license and may also need to provide a photocopy.
The Company may require additional identification documents from the Renter and Driver during the execution of the Rental Agreement. Such documents must be submitted at the Company’s request, and the Company may retain photocopies for verification purposes.
Upon entering into the Rental Agreement, the Company will request the Renter and Driver to provide a mobile phone number or other contact details to facilitate communication during the rental period.
The Company may require the Renter to make payment using a credit card, cash, or other payment methods specified by the Company during the execution of the Rental Agreement.
Once the Rental Agreement is executed, the Renter is prohibited from extending the rental period.
Notes:
(※1) The Basic Instructions issued by the regulatory authority refer to Sections 2(10) and 2(11) of the “Basic Instructions Concerning Rental Vehicles,” issued by the Director of the Automobile Bureau of the Ministry of Land, Infrastructure, and Transport on June 13, 1995, under Ji-Ryo No.138.
(※2) A driver’s license refers to the license specified in Form 14 of Section 19 of the Enforcement Regulations for the Road Traffic Law. This includes international driving permits or foreign driver’s licenses as outlined under Section 107.2 of the Road Traffic Law, which are treated as equivalent to domestic driver’s licenses.
The Rental Agreement shall not be executed if the Renter or the Driver meets any of the following conditions:
The required driver’s license for operating the Rental Vehicle is not presented to the Company, or if the Renter or Driver refuses to provide a copy of the driver’s license (along with the original for verification) despite the Company’s request.
The Company determines that the Renter or Driver is under the influence of alcohol.
The Renter or Driver exhibits signs of intoxication caused by narcotics, stimulants, solvents, or similar substances.
The Renter or Driver intends to transport children under the age of 6 without properly installing a child safety seat in the Rental Vehicle.
The Company determines that the Renter or Driver is a member of an organized crime group, associated with such groups, or affiliated with any other antisocial organization.
The Company reserves the right to refuse to execute the Rental Agreement if the Renter or Driver meets any of the following conditions:
The designated Driver at the time of reservation is different from the Driver present at the time of executing the Rental Agreement.
The Renter or Driver has previously failed to pay rental fees or any other charges owed to the Company for past rentals.
The Renter or Driver has violated the provisions of Article 17 in connection with prior rentals.
The Renter or Driver has committed acts outlined in Article 18.6 or Article 25.1 during previous rentals, including rentals from other car rental providers.
The Renter or Driver has previously been denied insurance coverage for rental vehicles due to a breach of rental terms or insurance policies.
The Renter or Driver has used violent language or actions, or has made unreasonable demands that exceed acceptable limits, towards the Company’s employees or related parties during interactions with the Company.
The Renter or Driver has damaged the Company’s reputation or interfered with its business operations by spreading false information, engaging in fraudulent behavior, or using force.
The Renter or Driver does not meet specific conditions prescribed separately by the Company.
The Company deems the execution of the Rental Agreement inappropriate for any other reason.
If the Renter already has a reservation and is found to meet any of the conditions specified in Articles 9.1 or 9.2, the reservation shall be deemed canceled. In such cases, if the Renter has paid a cancellation fee, the Company shall refund the reservation deposit to the Renter.
The Rental Agreement shall be deemed established when the Renter pays the rental fee to the Company, and the Company hands over the Rental Vehicle to the Renter. In this case, any reservation deposit previously paid will be applied toward the total rental fee.
The delivery of the Rental Vehicle, as mentioned in Clause 10.1, shall occur at the start date and time specified in Clause 2.1, as well as at the designated location outlined in Clause 2.1.
The rental charges shall consist of the following components, with the Company providing a detailed breakdown and the basis for calculation in the price list:
The basic rental fee;
Drop-off charges for returning the vehicle to a different location;
Enrollment fees for optional Collision Damage Waiver (CDW);
Additional fees;
Fuel charges;
Delivery and collection fees for the vehicle;
Any other applicable charges.
The basic rental fee is determined in accordance with the rates registered by the Company, which are also applicable under Article 14.1, and shall be in effect at the time of the rental.
If the rental charges are revised after the reservation is made pursuant to Article 2, the lower of the two rates—either the rate at the time of reservation or the rate at the time of rental—shall apply.
The details of the rental charges shall be further outlined in the subsidiary rules.
Should the Renter wish to modify the Renting Conditions outlined in Clause 8.1 after the Rental Agreement has been executed, the Renter must first obtain the Company’s prior approval.
The Company reserves the right to deny any requested changes to the Renting Conditions under Clause 12.1 if such modifications would disrupt the Company’s rental operations.
The Company shall rent out the Rental Vehicle only after completing the required periodic inspections and maintenance in accordance with Article 48 of the Road Transport Vehicle Act (Periodic Inspection and Maintenance).
The Company shall also carry out the necessary inspections and maintenance as stipulated in Article 47.2 of the Road Transport Vehicle Act (Daily Inspection and Maintenance).
The Renter or the Driver is responsible for verifying that the Rental Vehicle has undergone proper inspection and maintenance in compliance with Clauses 13.1 and 13.2. They must also ensure that the vehicle is free from defects by inspecting its exterior, accessories, and overall condition to confirm it meets the Renting Conditions.
Should any defects or issues be identified during the inspection conducted under Clause 13.3, the Company shall promptly undertake the necessary repairs, maintenance, or related actions to address the identified issues.
Upon handing over the Rental Vehicle, the Company shall provide the Renter with an official rental vehicle certificate, either in physical form or electronically (such as via email), as prescribed by the relevant authority.
The Renter or Driver is required to retain the rental vehicle certificate (including in electronic form) during the entire period of use of the Rental Vehicle.
In the event the rental vehicle certificate is lost, the Renter or Driver must promptly notify the Company.
The Renter or Driver must exercise the duty of care expected of a prudent custodian in operating and maintaining the Rental Vehicle from the time it is delivered until it is returned to the Company (hereinafter referred to as "the period of use of the Rental Vehicle").
If the Renter or Driver uses toll roads such as express highways, toll parking facilities, or other paid services during the period of use of the Rental Vehicle, the Renter or Driver shall be solely responsible for paying the associated fees directly to the providers of such services.
Should the provider of any paid service, as mentioned in Clause 15.2, request the Company to disclose the personal information of the Renter—such as by identifying the vehicle's registration number and the date and time of use due to non-payment of fees—the Renter agrees to allow the Company to provide their personal information to the requesting party.
Throughout the period of use of the Rental Vehicle, the Renter or Driver is obligated to carry out all required routine inspections and maintenance of the Rental Vehicle before operating it, in accordance with the provisions of Article 47.2 of the Road Transport Vehicle Act (Routine Inspection and Maintenance).
During the rental period, the Renter or Driver is strictly prohibited from engaging in the following actions:
(1) Using the Rental Vehicle for commercial transportation purposes or any similar activities without obtaining prior approval from the Company or the necessary authorization as required under the Road Transport Law.
(2) Operating the Rental Vehicle for purposes other than those agreed upon, or allowing individuals not listed as the Driver on the rental vehicle certificate (pursuant to Article 8.3) or approved by the Company to drive the vehicle.
(3) Subleasing the Rental Vehicle, using it as collateral, or engaging in any actions that infringe on the rights retained by the Company.
(4) Tampering with or altering the vehicle’s registration or license plates, or modifying the vehicle’s original design through reconstruction, redesign, or similar means.
(5) Using the Rental Vehicle for testing, competitions, towing, or pushing other vehicles without prior consent from the Company.
(6) Operating the Rental Vehicle in violation of applicable laws, regulations, or against public morals and societal norms.
(7) Purchasing insurance for the Rental Vehicle without obtaining the Company’s prior consent.
(8) Taking the Rental Vehicle outside the borders of Japan.
(9) Committing any acts that violate the Renting Conditions outlined in Article 8.1.
The Renter, Driver, or any associated party is prohibited from photographing, recording, or video recording within or around the Company's offices, rental locations, or premises without prior consent from the Company. Additionally, sharing, posting, live streaming, or distributing such content on social media or other platforms without the Company’s authorization is strictly forbidden.
1. If the Renter or Driver parks the Rental Vehicle in violation of the Road Traffic Law during the rental period, they are required to report to the police station with jurisdiction over the area where the violation occurred. The Renter or Driver must promptly pay the applicable fine for illegal parking as well as any associated costs, such as towing, storage, retrieval, or other related charges.
2. In the event that the police notify the Company regarding the Renter's or Driver's illegal parking, the Company will contact the Renter or Driver to instruct them to either move or retrieve the Rental Vehicle immediately. The Company will also require the Renter or Driver to appear at the designated police station by the end of the rental period or within the timeframe specified by the Company to complete the necessary legal procedures. The Renter or Driver must comply with these instructions. If the Rental Vehicle is towed by the police, the Company may, at its discretion, retrieve the vehicle directly from the authorities.
3. After issuing instructions in accordance with Clause 18.2, the Company may, at its discretion, verify the status of the required legal procedures by reviewing traffic violation notices, payment receipts, or other relevant documentation. If the procedures remain incomplete, the Company will continue to provide instructions to the Renter or Driver until compliance is achieved. Additionally, the Company may request the Renter or Driver to sign a written acknowledgment (hereinafter referred to as the "Acknowledgment Letter"). This document will confirm that the Renter or Driver admits to the illegal parking, agrees to report to the police station, and commits to complying with the applicable laws and regulations. The Renter or Driver is obligated to cooperate with this requirement.
4. If the Company deems it necessary, it may cooperate with law enforcement to determine the responsibility of the Renter or Driver regarding illegal parking. This may include providing the police with documents containing personal information (hereinafter referred to as the "Individual Number"), such as the Acknowledgment Letter or the rental vehicle certificate. Additionally, the Company may take legal measures, such as submitting documents containing personal information (including a letter of explanation, the Acknowledgment Letter, the rental vehicle certificate, and other materials specified under Article 51.4.(6) of the Road Traffic Law) to the Public Safety Commission and reporting the details of the illegal parking incident. The Renter or Driver hereby agrees to these actions by the Company.
5. In the event the Company receives an order to pay a violation fine for illegal parking under Article 51.4.(1) of the Road Traffic Law and pays such a fine on behalf of the Renter or Driver, or if the Company incurs expenses for locating the Renter or Driver or retrieving the Rental Vehicle, the Company will claim reimbursement of the following amounts (hereinafter referred to as "Illegal Parking Related Expenses") from the Renter. The Renter is obligated to pay these expenses by the deadline designated by the Company:
(1) An amount equivalent to the fine for illegal parking.
(2) A penalty for illegal parking, as separately determined by the Company.
(3) Costs incurred for locating the Renter or Driver, as well as towing, storage, retrieval, and any other related expenses.
6. If the Company either receives an order to pay a fine for illegal parking as outlined in Clause 5 or the Renter fails to pay the amounts specified in Clause 5 by the deadline set by the Company, the Company may take further measures. Such measures may include registering the Renter’s name, date of birth, driver’s license number, and other relevant details in the information management system of the All Japan Rent-A-Car Association (hereinafter referred to as the "All Japan Rent-A-Car System"). The Renter hereby consents to these measures taken by the Company.
7. If the Renter or Driver is required to pay a penalty for illegal parking as outlined in Clause 18.1 and fails to comply with the Company’s instructions to complete the necessary procedures under Clause 18.2, or refuses to sign the Acknowledgment Letter as requested under Clause 18.3, the Company may demand payment of an additional fine for illegal parking, separately determined by the Company (hereinafter referred to as the “Illegal Parking Fine”). This fine will be allocated to cover the violation fine and penalty for illegal parking as stipulated in Clause 18.5.
8. Notwithstanding the provisions of Clause 18.6, if the Renter pays the full amount of the Illegal Parking Fine and the expenses specified in Clause 18.5, item (3), the Company will refrain from registering the Renter’s details in the All Japan Rent-A-Car System and will delete any previously registered data from the system.
9. If the Renter pays the full amount requested by the Company under Clause 18.5 and the order to pay the illegal parking violation fine is subsequently rescinded—such as through payment of the penalty by the Renter or Driver, legal action, or other circumstances—and the Company receives a refund of the violation fine, the Company shall refund the Renter the amount equivalent to the violation fine from the Illegal Parking Related Expenses already received. The same shall apply if the Illegal Parking Fine has been paid in accordance with Clause 18.7.
10. In the event that data has been registered in the All Japan Rent-A-Car System under Clause 18.6, and the order for payment of the illegal parking violation fine is rescinded due to the penalty or the full amount requested under Clause 18.5 being paid, the Company will delete the registered data from the All Japan Rent-A-Car System.
The Renter and the Driver acknowledge and agree that the Rental Vehicle may be equipped with a global positioning system (hereinafter referred to as the “GPS System”). This system records data such as the vehicle’s current location and travel routes, as specified by the Company, and the Company may utilize this recorded data for the following purposes:
(1) To verify the return of the Rental Vehicle to the designated location upon the conclusion of the Rental Agreement.
(2) To determine the current location and other details of the Rental Vehicle when Clause 25.1 is applicable or in other situations where it is necessary for managing the Rental Vehicle or ensuring compliance with the terms of the Rental Agreement.
(3) To improve the quality of products and services offered to the Renter and Driver, as well as for conducting marketing analyses to enhance customer satisfaction. Such usage will involve processing the recorded data into a form that does not allow individuals to be identified.
The Renter and the Driver further acknowledge and agree that if the Company is legally required to disclose information recorded by the GPS System or if a court, administrative authority, or other public agency requests or orders such disclosure, the Company may release the information to the extent necessary to comply with such legal or official requirements.
1. The Renter and Driver acknowledge and consent to the possibility that the Rental Vehicle may be equipped with a dashboard camera, which records driving conditions and other activities of the Renter and Driver. The Company may use the recorded information for the following purposes:
(1) To verify the circumstances of an accident in the event of its occurrence.
(2) To assess the driving behavior and other activities of the Renter and Driver when necessary for managing the Rental Vehicle or ensuring compliance with the terms of the Rental Agreement.
(3) To enhance the quality of products and services provided to the Renter and Driver, as well as to perform marketing analyses aimed at improving customer satisfaction. Any such usage will involve processing the recorded data into an anonymized form that prevents identification of individuals.
2. The Renter and Driver further acknowledge and agree that if the Company is legally obligated to disclose the information recorded by the dashboard camera, or if disclosure is requested or ordered by a court, administrative body, or other public agency, the Company may provide the required information to the extent necessary to comply with such legal or official requests.
3. The Renter and Driver acknowledge and agree that the Rental Vehicle may be equipped with communication units installed by the automaker, allowing the automaker, vehicle dealer, and related entities (hereinafter referred to as “Automaker, etc.”) to collect data regarding the vehicle’s condition. This data may include information about vehicle operation, location, controls, and breakdowns. Such information may be utilized for vehicle operation support services, navigation assistance, and other purposes as disclosed by the Automaker, etc.
4. The Renter and Driver further acknowledge and agree that the Company may receive vehicle condition data, as described in Clause 20.3, from the Automaker, etc. This information may be used by the Company for the purposes outlined in any of the items listed in Article 20.1.
The Renter or Driver must return the Rental Vehicle to the Company at the designated return location on or before the end of the rental period.
If the Renter or Driver fails to comply with Clause 21.1, the Renter shall be responsible for compensating the Company for any resulting damages.
If the Renter or Driver is unable to return the Rental Vehicle within the rental period due to a natural disaster or other force majeure events, they will not be held liable for any damages caused by such circumstances. In such cases, the Renter or Driver must immediately notify the Company and adhere to any instructions provided.
The Renter or Driver must return the Rental Vehicle in the presence of a Company representative. The vehicle must be returned in the same condition as when it was rented, except for normal wear and tear resulting from ordinary use.
Prior to returning the Rental Vehicle, the Renter or Driver must ensure that no personal belongings of the Renter, Driver, or passengers have been left inside the vehicle.
If the Renter modifies the rental period as permitted under Clause 12.1, the Renter or Driver must pay the adjusted rental charges corresponding to the updated rental period.
If the Renter changes the designated return location as allowed under Clause 12.1, the Renter or Driver shall bear any additional costs incurred for transporting the Rental Vehicle due to the change in the return location.
If the Renter returns the Rental Vehicle to a location different from the specified return location without obtaining the Company’s prior approval under Clause 12.1, the Renter or Driver shall pay a penalty calculated as follows:
Penalty for Changing Return Location = Transportation costs for the Rental Vehicle due to the location change × 200%.
If the Renter or Driver fails to return the Rental Vehicle to the specified return location after the expiration of the rental period and does not comply with the Company’s request for its return, or if the Company determines that the Rental Vehicle cannot be recovered due to unknown whereabouts of the Renter or other reasons, the Company may take legal action, including filing a criminal complaint. Additionally, the Company may report the non-return to the All Japan Rent-A-Car Association and register the incident in the association’s system. The Renter consents to such actions.
In the event of non-return as outlined in Clause 25.1, the Company may take all necessary steps to locate the Rental Vehicle, which may include but are not limited to contacting the Renter’s or Driver’s family members, relatives, or workplace colleagues, or utilizing GPS systems and other tracking methods.
If Clause 25.1 applies, the Renter shall be liable for all damages incurred by the Company. Additionally, the Renter must cover all expenses associated with retrieving the Rental Vehicle and locating the Renter or Driver.
If the Renter or Driver identifies any malfunction or abnormality in the Rental Vehicle during the rental period, they must immediately cease operating the vehicle, contact the Company, and follow the instructions provided by the Company.
If the Rental Vehicle is involved in an accident during the rental period, the Renter or Driver must immediately stop operating the vehicle, take all measures required by applicable laws and regulations regardless of the severity of the accident, and perform the following actions:
(1) Notify the Company immediately about the accident and follow any instructions provided by the Company.
(2) If repairs to the Rental Vehicle are required under the Company’s instructions, such repairs must be carried out at the Company’s facilities or at a repair shop designated by the Company, unless otherwise agreed by the Company.
(3) Cooperate with the Company and the insurance provider with which the Company has a contract, assisting in the investigation of the accident and promptly submitting any necessary documents or information.
(4) Obtain prior consent from the Company before entering into any settlement or agreement with the other party involved in the accident.
In addition to the actions specified in Clause 27.1, the Renter or Driver is responsible for handling the accident and resolving the matter at their own discretion and risk.
The Company will provide advice to the Renter or Driver on how to handle the accident and will assist them in resolving the matter.
If the Rental Vehicle is stolen or sustains any other form of damage during the rental period, the Renter or Driver must take the following actions:
Immediately report the theft or damage to the nearest police station.
Promptly notify the Company about the situation, including details of the theft or damage, and follow any instructions provided by the Company.
Cooperate with the Company and its contracted insurance provider in the investigation of the theft or damage, and submit all necessary documents and information without delay.
If the Renter or Driver is unable to continue using the Rental Vehicle due to a breakdown, accident, theft, or any other cause (hereinafter referred to as “Breakdown, etc.”) during the rental period, the Rental Agreement shall be terminated.
In the event of Clause 29.1, the Renter shall bear the costs associated with towing, repairs, or any related expenses for the Rental Vehicle. The Company shall not refund the rental charges already received, except in cases outlined in Clauses 29.3 or 29.5.
If the Breakdown, etc., is caused by defects, faults, or any non-conformities in the Rental Vehicle that existed before it was delivered to the Renter, a new Rental Agreement shall be deemed to have been executed. The Renter may be provided with a Substitute Vehicle by the Company. The rental conditions for the Substitute Vehicle shall be governed by Clause 5.2, applied with necessary modifications.
If the Company is unable to provide a Substitute Vehicle under Clause 29.3, the Company shall fully refund the rental charges already received. The same shall apply if the Company cannot arrange for a Substitute Vehicle at all.
If the Breakdown, etc., arises due to causes beyond the control of the Renter, Driver, or the Company, the Company shall refund the Renter the remaining portion of the rental charges, calculated by deducting the amount corresponding to the period from the start of the rental to the termination of the Rental Agreement.
Apart from the remedies specified in this Article 29, the Renter shall not make any other claims against the Company for damages or losses resulting from the unavailability of the Rental Vehicle. However, this limitation does not apply if the Breakdown, etc., is caused by the Company’s willful misconduct or gross negligence.
If the Renter or Driver causes damage to the Company’s Rental Vehicle during the rental period, the Renter shall be responsible for compensating the Company for such damages, except in cases where the damage is caused by factors beyond the control of the Renter and Driver.
In cases where the Renter is held liable for compensation under Clause 30.1, the Renter must reimburse the Company in accordance with the rates specified in the price list or indemnify the Company for losses incurred due to the inability to use the Rental Vehicle as a result of an accident, theft, breakdown, physical damage, or odor.
If the Renter or Driver causes harm to a third party or the Company during the rental period due to intentional actions or negligence, the Renter or Driver shall be liable for compensating such damages.
If the Renter or Driver is liable for damages as outlined in Clause 30.1 or 30.3, any applicable insurance coverage or indemnity payment will be made under the terms of the Company’s liability insurance policy or indemnification system for the Rental Vehicle. However, such payments are subject to the following limits:
(1) Bodily Injury/Death:
Unlimited (including coverage under mandatory automobile liability insurance).
(2) Property Damage:
Per Incident - Maximum ¥30 million (Deductible/¥50,000).
(3) Rental Vehicle Damage:
Up to the market value per incident (Deductible/¥50,000 for standard vehicles or ¥100,000 for Class S-D and larger passenger vehicles, Class T-D and larger trucks, and microbuses).
(4) Personal Injury Protection:
Per Incident - Maximum ¥30 million × Number of Seats.
Per Person - Maximum ¥30 million.
Insurance payments or indemnifications, as outlined in Clause 31.1, will not be provided if any exclusion clauses in the liability insurance or indemnification policy apply.
Insurance or indemnity payments, as described in Clause 31.1, will also not be provided if the Renter or Driver breaches any terms or conditions outlined in the rental agreement.
4. The Renter or Driver shall be responsible for any damages not covered by insurance or indemnification payments, as well as for damages exceeding the amounts stipulated under Clause 31.1. If the coverage limit outlined in Clause 31.1 is amended under a special agreement, the Renter or Driver shall bear responsibility for damages exceeding the revised limit. However, in cases where the damages are caused by a disaster designated as a "Disaster of Extreme Severity" under Article 2 of the Act Regarding Special Financial Assistance, Etc., for the Purpose of Dealing with Disasters of Extreme Severity (Law No. 150 of 1962) (hereinafter referred to as "Disaster of Extreme Severity"), and such damages pertain to a Rental Vehicle that is destroyed, damaged, or otherwise affected within the disaster-designated area, the Renter or Driver shall not be held liable for such damages unless they are due to willful misconduct or gross negligence by the Renter or Driver.
5. If the Company covers any damages that are the responsibility of the Renter or Driver, the Renter or Driver must immediately reimburse the Company for the amount paid.
6. The Renter or Driver shall be responsible for paying amounts equal to the deductibles under the insurance or indemnification payments specified in Clauses 31.1(2) or 31.1(3), unless otherwise agreed.
If the Renter or Driver violates these Terms and Conditions during the rental period or falls under any of the conditions outlined in Clause 9.1, the Company reserves the right to terminate the Rental Agreement without prior notice or warning and may immediately demand the return of the Rental Vehicle. In such cases, the Company will refund the Renter the balance of the rental charge after deducting the portion corresponding to the period from the start of the rental until the termination of the agreement.
If the Rental Agreement is terminated under Clause 32.1, the Renter shall be responsible for compensating the Company for any damages incurred as a result of the termination.
During the rental period, the Renter may terminate the Rental Agreement early, provided they obtain the Company’s consent and pay a cancellation fee as specified in Clause 33.2. In such cases, the Company will refund the remaining rental charge after deducting the portion corresponding to the period from the commencement of the rental to the time of the return, unless otherwise specified in separate provisions.
Upon early termination of the Rental Agreement as per Clause 33.1, the Renter shall pay the following cancellation fee to the Company:
Early Cancellation Fee = [(basic rental rate for the full rental period) - (basic rental rate for the period from the start of rental to the return)] × 50%.
The Company collects and utilizes the personal information of the Renter or Driver for the following purposes:
To fulfill legal requirements necessary for obtaining and maintaining a business license, including but not limited to, preparing the rental vehicle certificate during the execution of the Rental Agreement, as mandated for authorized operators of vehicle rental businesses under Article 80.1 of the Road Transport Law.
To provide information about rental vehicles, used cars, and other products offered by the Company, deliver related services, and notify the Renter or Driver about events, promotions, and campaigns through methods such as mailing promotional materials or sending emails.
To verify the identity or assess the eligibility of the Renter or Driver when entering into the Rental Agreement.
To conduct surveys targeting Renters or Drivers to assist in the planning and development of new products and services offered by the Company, as well as to explore ways to enhance customer satisfaction.
To compile and analyze personal information for statistical purposes and create anonymized statistical databases that cannot identify or specify any individual.
If the Company intends to collect personal information from the Renter or Driver for purposes other than those stated in Clause 34.1, it will clearly specify such purposes in advance.
If the Renter falls under any of the following conditions, the Renter agrees that their personal information, including but not limited to their name, date of birth, and driver’s license number, may be registered in the All Japan Rent-A-Car system for a period not exceeding 7 years. The Renter also consents to this information being used by the All Japan Rent-A-Car Association, local Rent-A-Car Associations, and their respective member companies for the purpose of screening when entering into Rental Agreements:
(1) If the Company is ordered to pay a violation fine for illegal parking under Article 51.4(1) of the Road Traffic Law.
(2) If the Renter fails to pay the full amount of the Illegal Parking Related Expenses specified in Article 18.5.
(3) If a case of non-return as outlined in Article 25.1 is confirmed.
If the Driver is subject to Article 35.1(3), their personal information, including but not limited to their name, date of birth, and driver’s license number, may also be registered in the All Japan Rent-A-Car system for a period not exceeding 7 years. Such information will be used by the vehicle rental companies mentioned in Article 35.1 for the purpose of screening when entering into Rental Agreements.
In the event that the Company owes a monetary obligation to the Renter under these Terms and Conditions, the Company reserves the right to offset such an obligation against any monetary amount owed by the Renter to the Company at any time.
The Renter shall be responsible for paying the consumption tax (including local consumption tax) applicable to the rental transaction as required under these Terms and Conditions.
If either the Renter or the Company fails to fulfill any monetary obligation outlined in these Terms and Conditions, the defaulting party shall pay the other party a late payment charge calculated at an annual rate of 14.6%.
In the event of any inconsistencies or discrepancies between the Japanese version of the Terms and Conditions and their translations into other languages, the Japanese version shall take precedence and be deemed the authoritative text.
The Company may establish supplementary rules that complement these Terms and Conditions. Such supplementary rules shall hold the same legal effect as the main Terms and Conditions.
The Company shall strive to provide clear and concise information to the Renter, prior to entering into a rental agreement, regarding significant provisions contained in these Terms and Conditions. This includes:
Details of the Renter’s liability for damages and business compensation;
Specifics of the Company’s insurance and compensation policies, including their terms;
Instructions on actions required from the Renter in the event of breakdowns, accidents, thefts, illegal parking, or delayed vehicle returns.
The Renter shall make reasonable efforts to understand the details of the Terms and Conditions and any supplementary documents.
The Company shall ensure that the Terms and Conditions are made available to the Renter through one or more of the following methods:
Displaying them prominently at the Company’s rental locations, in a manner that is easily accessible to the public (including on electronic displays or devices).
Publishing them on websites or other platforms, in a format that allows for convenient viewing.
(3) Provide in Written Form (Including Electronic Formats Such as Emails)
The Company will also supply the Renter with a summary of the Terms and Conditions through materials such as brochures, price lists, and other documents issued by the Company. This practice will similarly apply in cases where any amendments are made to the Terms and Conditions.
The Company reserves the right to revise the Terms and Conditions. When such revisions occur, the Company will notify Renters by publishing the changes on its website or through other appropriate channels. The notification will include the details of the amendments, the updated Terms and Conditions, and the effective date of such changes.
All agreements, rental transactions, and related actions conducted under these Terms and Conditions shall be governed by and interpreted in accordance with the laws of Japan.
In the event of any disputes regarding the rights and obligations arising from these Terms and Conditions, the competent court shall be the Summary Court with jurisdiction over the Company’s head office, branch office, or any business location, regardless of the monetary value of the claim.
These Terms and Conditions shall take effect on January 1, 2025.
| Bodily Injury | Unlimited coverage (for other people in the crash, not you!). |
| Property Damage | Unlimited for stuff that gets damaged. |
| Car Damage | We'll pay for the damage, up to the value of the car. |
| Physical Disability | Up to ¥30 million per accident (only for passengers in the rental). |
What's Not Covered?
Things You'll Have to Pay For:
What is the Non-Operation Charge (NOC)?
Collision Damage Waiver (CDW):
Single-Car Accident?
Not Covered by Insurance:
+81 70 2312 6109
japantravelassistance@gmail.com
3-47 Tokyo, Japan
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